Your AI Support Analyst
Bring Zendesk, Intercom, HubSpot, Salesforce, Stripe, Google Sheets, and exports into one workspace. Build service dashboards, watch risk signals, and share a stable snapshot view with leadership, support, and success teams.
847
-12.3%
94%
+2.1pp
4.6
+0.3
Ticket Volume Trend
Top Sources
0%
faster risk identification
0
teams sharing one dashboard
0
view for service + revenue context
The challenge
Why Support and Success teams need a better way
Support metrics and customer health data live in different tools
Connect ticketing, CRM, and billing data in one workspace
Teams struggle to connect ticket spikes to churn or account risk
Ask cross-source questions that link support load to revenue signals
Weekly service reviews become screenshot-heavy and hard to trust
Share a live dashboard that everyone opens instead of static screenshots
How it works
Four steps from question to dashboard
Connect support, CRM, billing, and spreadsheet sources
Ask plain-English questions about service quality and account risk
Save dashboards for support reviews, leadership updates, and customer planning
Set watches on the trends that should trigger intervention
What it looks like
See Spark in action
Ticket Volume Trend
Ask service quality questions
Connect ticketing, CRM, and billing. Ask "Which accounts have the highest support load and churn risk?" naturally.
Open Tickets
847
-12.3%
SLA Met
94%
+2.1pp
Trend
Save service dashboards
Pin the backlog, SLA, and escalation view. Share it across support, success, and leadership.
SLA breach rate above 8% threshold
Triggered 1h ago — 9.2% this week
CSAT above 4.5 target
Last checked 25m ago — 4.6
Escalation rate creeping up
Watch risk signals early
Set watches on ticket volume, SLA breaches, or churn-linked issue types. Get flagged before it escalates.
Insight: Ticket volume dropped 18% this month. Billing-related tickets down 32% after FAQ update.
Service quality charts
Spark generates backlog trends, SLA compliance charts, and account risk visualizations.
Start free — no credit card, no setup call.
Integrations
Connect the tools you already use
Spark connects to databases, SaaS platforms, spreadsheets, and files. Use them all together in the same workspace.
What teams say
Real results from real teams
We used to find out about churn risk from the renewal team. Now the support dashboard flags it weeks earlier.
Aisha Okonkwo
Support Director at PulseStack
Support, success, and product all look at the same view now. No more conflicting reports in leadership reviews.
Ben Howard
CS Lead at Relay Platform
Why Spark
Spark vs. traditional approach
Connect support + revenue data
Zendesk, CRM, Stripe in one query
Separate dashboards per system
Risk identification
Watch churn-linked patterns automatically
Manual review during QBRs
Cross-department dashboards
Share by link, embed anywhere
Screenshot for each stakeholder
SLA monitoring
Threshold watches with auto-alerts
Check reports after breaches happen
Follow-up analysis
Drill into any metric from the dashboard
Ask data team for a new report
Security and trust
Your data stays private and protected
Spark is designed for teams that care about data security. Credentials are encrypted, access is scoped, and shared views never expose raw connection details.
AES-256-GCM encryption
All connection credentials are encrypted at rest using AES-256-GCM with per-record initialization vectors.
Role-based access
Workspace members see only the connections, documents, and dashboards their role allows.
Password-protected links
Shared dashboards and public links can require a password before anyone views the data.
Query transparency
Every AI-generated query is visible and inspectable. Nothing runs without your data sources approving the connection.
Team-scoped workspaces
Each workspace is isolated. Data sources, documents, and dashboards never leak across teams.
Allowed-domain embeds
Embedded dashboards only render on domains you explicitly allow. No unauthorized embedding.
FAQ
Common questions about support workflows
Answers to the questions teams ask when evaluating whether Spark is the right fit for this workflow.
Related use cases
More ways teams use Spark
Ready to connect support with customer context?
Connect your ticketing, CRM, and billing sources. Ask the first support question and share the dashboard with your team.